Terms of service

Last Updated: August 2026

Welcome to FARYON. These Terms of Service govern your access to and use of the FARYON website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing from us.

1. About FARYON

FARYON is an online retail store offering a curated selection of travel, organization, lifestyle, and everyday-use products.

Our website is operated to provide customers with product information, purchasing services, order processing, and customer support.

2. Website Use

You agree to use the FARYON website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to interfere with the website's operation or security.
  • Submit false, misleading, or inaccurate information.
  • Copy, reproduce, or commercially exploit our content without permission.
  • Attempt unauthorized access to our systems or accounts.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and pricing are accurate.

However, product information may occasionally contain errors, inaccuracies, or omissions. Product colors may also appear differently depending on your device or screen settings.

We reserve the right to correct errors, update product information, modify product availability, or discontinue products when necessary.

4. Product Availability

All products are subject to availability.

FARYON reserves the right to limit quantities, cancel orders, or refuse the sale of products where necessary, including when a product becomes unavailable or an error has occurred in product information or pricing.

If an order is cancelled after payment has been received, we will process any applicable refund using the original payment method.

5. Pricing and Payment

All prices displayed on the website are shown in the applicable store currency unless otherwise stated.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been confirmed, except where required to correct an obvious pricing or system error.

Payments are processed through the payment methods available at checkout, including third-party payment providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products.

An order is not considered fully accepted until it has been confirmed by FARYON.

We reserve the right to refuse, cancel, or limit an order where appropriate, including in cases involving:

  • Product availability issues
  • Pricing or listing errors
  • Incorrect customer information
  • Suspected fraud or unauthorized transactions
  • Technical or system errors
  • Other legitimate operational or legal reasons

If an order is cancelled after payment, any applicable refund will be issued to the original payment method.

7. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for guidance and may vary depending on the product, shipping method, carrier, customs procedures, public holidays, weather, and other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

FARYON is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

For full details, please refer to our Shipping Policy.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should contact FARYON before returning any product.

Eligibility for refunds, replacements, returns, and cancellations depends on the applicable circumstances and the conditions described in our Return & Refund Policy.

Nothing in these Terms is intended to limit any rights available to customers under applicable consumer protection laws.

9. Order Cancellations

Customers should contact FARYON as soon as possible if they wish to cancel an order.

Cancellation requests may be accommodated when the order has not yet entered processing or fulfillment.

Once an order has been processed, fulfilled, or shipped, cancellation may no longer be possible and the applicable return process may apply.

10. Customer Responsibilities

Customers are responsible for:

  • Providing accurate contact, billing, and shipping information.
  • Reviewing product details before placing an order.
  • Using products in accordance with their intended purpose and any applicable instructions.
  • Ensuring that the products ordered are suitable for their intended use.

11. Third-Party Services and Payment Providers

FARYON may use third-party providers to support payment processing, shipping, analytics, website functionality, and other services.

These third parties may process information in accordance with their own terms and privacy policies.

The availability of a third-party payment method does not mean that FARYON controls or guarantees the third party's systems, approval decisions, or availability.

12. Intellectual Property

All content on the FARYON website, including the FARYON name, logo, product descriptions, graphics, images, text, and other materials, is owned by or licensed to FARYON unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission.

13. Reviews and User Content

Where the website allows customers to submit reviews, comments, images, or other content, you agree that the content you provide is lawful, accurate, and does not violate the rights of others.

FARYON reserves the right to remove content that is unlawful, misleading, abusive, offensive, fraudulent, or otherwise inappropriate.

14. Disclaimer

To the extent permitted by applicable law, the FARYON website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Product-specific limitations, warnings, or instructions may apply and should be reviewed before use.

15. Limitation of Liability

To the maximum extent permitted by applicable law, FARYON will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

16. Compliance With Applicable Laws

FARYON operates in accordance with applicable laws and regulations governing its business and online sales activities.

Customers are responsible for complying with applicable laws relating to their use or purchase of products.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, website, or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms shall be interpreted in accordance with the applicable laws and regulations governing FARYON's business and transactions in the Kingdom of Saudi Arabia, without limiting any mandatory consumer rights that apply to customers.

19. Contact Us

For questions regarding these Terms of Service, please contact:

FARYON Customer Support
Email: support@faryonsa.com