Privacy policy

Last updated: August 22, 2026

FARYON operates this store and website, including its products, services, content, and related features. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, place an order, or communicate with us.

By using our website or purchasing from FARYON, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with FARYON, we may collect information such as:

  • Contact information: Your name, email address, phone number, billing address, and shipping address.
  • Order information: Products you purchase, order details, payment status, returns, exchanges, and related transactions.
  • Payment information: Payment and transaction details required to process your order. Payment information is generally processed by our payment providers.
  • Account information: Information associated with your customer account, if you choose to create one.
  • Communications: Information you provide when contacting our customer support team.
  • Device and technical information: Information such as your IP address, browser type, device information, and information about how you interact with our website.
  • Usage information: Information about pages you visit, products you view, and your interactions with our website.

2. How We Collect Information

We may collect personal information:

  • Directly from you when you place an order, create an account, contact us, or otherwise provide information.
  • Automatically when you browse or interact with our website through cookies and similar technologies.
  • Through Shopify and other service providers that help us operate our store.
  • From payment, shipping, fulfillment, analytics, and other service providers involved in providing our services.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.
  • Process payments and transactions.
  • Arrange shipping and delivery.
  • Provide customer support.
  • Process returns, refunds, and exchanges.
  • Manage customer accounts.
  • Improve our products, website, and shopping experience.
  • Communicate with you about your orders and account.
  • Send marketing communications where permitted and where you have provided the appropriate consent.
  • Detect, prevent, and investigate fraud, abuse, or security issues.
  • Comply with applicable legal and regulatory requirements.

4. Cookies and Similar Technologies

FARYON and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our website, improve performance, and support relevant marketing activities.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing Personal Information

We may share personal information with service providers and partners who help us operate FARYON, including:

  • Shopify and related technology providers.
  • Payment processors.
  • Shipping and fulfillment providers.
  • Analytics and technology providers.
  • Customer support and communication providers.
  • Marketing and advertising service providers, where applicable.

We may also disclose information when required by law, to protect our rights, prevent fraud or abuse, or in connection with a legal or business transaction.

We do not sell your personal information as a business practice.

6. Shopify

Our store is powered by Shopify. Shopify provides the technology and services that allow us to operate our online store, process transactions, and provide services to customers.

Information submitted through our store may be processed by Shopify and other service providers in accordance with their respective privacy policies.

For more information about how Shopify handles personal information, please review Shopify's privacy information available through its website.

7. Third-Party Services and Links

Our website may contain links to third-party websites, services, or platforms. These third parties have their own privacy policies and terms.

FARYON is not responsible for the privacy practices, security, or content of third-party websites that we do not control.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain appropriate business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

The retention period may vary depending on the type of information and the reason it was collected.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information where applicable.
  • Withdraw consent for certain communications.
  • Object to or restrict certain processing where applicable.
  • Request information about how your personal information is used.

To make a privacy-related request, please contact us using the information provided below.

11. Children's Privacy

FARYON's website and services are not intended to knowingly collect personal information directly from children.

If you believe that a child has provided us with personal information without appropriate parental or guardian involvement, please contact us so that we can review and, where appropriate, delete the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

When we make changes, we will update the Last updated date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

FARYON
Email: support@faryonsa.com

We will review and respond to privacy-related inquiries within a reasonable period and as required by applicable law.